Privacy policy

Who we are

This website is run by Nova Studio Digital Limited, a company registered in England and Wales (company number 17327248), registered office Suite Ra01, 195-197 Wood Street, London E17 3NU. We are the data controller for information you send us. Contact: [email protected].

What we collect

When you use our contact form, email us or message us on WhatsApp, we receive the details you give us, such as your name, business name, email address, phone number and message.

How we use it

We use your details only to reply to your enquiry, prepare quotes and deliver work you ask for. Our lawful basis is your request to us (steps before entering a contract) and our legitimate interest in responding to business enquiries. We do not sell your data or use it for unrelated marketing.

Who helps us

• FormSubmit forwards contact form messages to our email.
• Google Workspace hosts our email.
• Cloudflare hosts this website and may process basic technical data, such as your IP address, to keep the site secure.
• WhatsApp (Meta) if you choose to message us there.

Cookies

This website does not use advertising or tracking cookies. Your browser may store a small setting so the intro animation only plays once per visit.

How long we keep it

We keep enquiry messages for up to 2 years, and client records for as long as the law requires (usually 6 years for accounting).

Your rights

You can ask to see, correct or delete the personal data we hold about you, or object to how we use it. Email [email protected]. If you're unhappy, you can complain to the Information Commissioner's Office (ico.org.uk).